Responses from TMC to “TMC questionnaire for upcoming Paralympics”

TMC conducted a survey of TMC members with the purpose of improving the services of TMC for during the Tokyo 2020 Paralympic Games. We would like to express our sincere gratitude for your cooperation in the survey.We have reviewed the results of the survey and the feedback we received, and have taken the following actions.

Opinions and requests

Reponse from TMC

Please reduce the steps for entering TMC Yurakucho.

TMC began issuing entrance cards for TMC members. Please show the card the next time you visit TMC Yurakucho for smooth entry.

Please make it possible to watch a variety of events on the monitors.

Please speak with the TMC Yurakucho staff. We will do our best to accommodate your competition viewing request on the monitors.

Please make it possible to see competition results at the TMC.

Competition results are posted to the TMC website:
https://tokyo.mediacenter.jp/news/paralympic-games-results/

Please provide snacks and other food.

Food is not provided in the TMC Yurakucho facility due to COVID-19 prevention measures. Visitors are also requested to refrain from eating. However, you may eat your own snacks.

The internet is slow.

We have made improvements to shorten the time it takes for websites to load.

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